The Product Tabs control doesn't show reviews and additional information tabs on mobile devices.

urgull
4 Posts
urgull posted this 04 January 2017

The Product Tabs control doesn't show reviews and additional information on mobile devices.

Product Tabs are displayed correctly in every view Desktop , Laptop and Tablet but in the mobile view only de Description Tab is showed.

I have tested this with my theme and with a blank theme, with several presets but it is never shown .

The Product Tabs control doesn't show reviews and additional information on mobile devices. Product Tabs are displayed correctly in every view Desktop , Laptop and Tablet but in the mobile view only de Description Tab is showed. I have tested this with my theme and with a blank theme, with several presets but it is never shown .
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5 Comments
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Support Team
Support Team posted this 13 January 2017

Hello,

Sorry for delay. The issue is forwarded to our developers for investigation and we will let you know as soon as there are any news.

Sincerely,
Nettie,
BillionDigital Team

Hello, Sorry for delay. The issue is forwarded to our developers for investigation and we will let you know as soon as there are any news. Sincerely, Nettie, BillionDigital Team
urgull
4 Posts
urgull posted this 22 January 2017

Any news? I need a solution for this.

Any news? I need a solution for this.
Support Team
Support Team posted this 23 January 2017

Hello,

We have asked our developers about the status and will keep you posted.

Sincerely,
Nettie,
BillionDigital Team

Hello, We have asked our developers about the status and will keep you posted. Sincerely, Nettie, BillionDigital Team
urgull
4 Posts
urgull posted this 20 March 2017

Please, could you give me some solution?

Please, could you give me some solution?
Support Team
Support Team posted this 21 March 2017

Hi,

Unfortunately the issue is not fixed yet.
Please disable tabs responsive mode temporarily:

product-tabs-disable-responsive.png

Thank you,
Olivia

Hi, Unfortunately the issue is not fixed yet. Please disable tabs responsive mode temporarily: !product-tabs-disable-responsive.png! Thank you, Olivia
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