Subscription run out

christian49
2 Posts
christian49 posted this 5 days ago

My Themler business subscription has run out on the 31.12.2016. Can the subscription be extended(lengthened) and can the updates be downloaded up to 31.12.2016 without lengthening?

My Themler business subscription has run out on the 31.12.2016. Can the subscription be extended(lengthened) and can the updates be downloaded up to 31.12.2016 without lengthening?
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3 Comments
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Support Team
Support Team posted this 5 days ago

Hi,

Now you can not apply any updates, but you can use the application in your current version. The cost of the update can be seen on the http://themler.com/Purchase page. Press the Upgrade button near the current subscription on the top and the prices in the table below will be reduced.

Sincerely,
Hella

Hi, Now you can not apply any updates, but you can use the application in your current version. The cost of the update can be seen on the http://themler.com/Purchase page. Press the Upgrade button near the current subscription on the top and the prices in the table below will be reduced. Sincerely, Hella
christian49
2 Posts
christian49 posted this 5 days ago

Hello, Hella,
the licence number for Artisteer and Themler is not accepted. I have used this licence number on the 11/27/2015 for an Upgrade. The Invoice number of the Upgrades is: 255321
Please, around support

Thank You very much.

Sincerly,
Christian

Hello, Hella, the licence number for Artisteer and Themler is not accepted. I have used this licence number on the 11/27/2015 for an Upgrade. The Invoice number of the Upgrades is: 255321 Please, around support Thank You very much. Sincerly, Christian
Support Team
Support Team posted this 4 days ago

Hi,

You are trying to update the subscription? You do not need to use the Artisteer license key again. Simply press the Upgrade button on the top of the http://themler.com/Purchase page and the prices in the table below will be reduced.

Sincerely,
Hella

Hi, You are trying to update the subscription? You do not need to use the Artisteer license key again. Simply press the Upgrade button on the top of the http://themler.com/Purchase page and the prices in the table below will be reduced. Sincerely, Hella
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