Woocommerce will not add to cart - CRITICAL

len
117 Posts
len posted this 3 weeks ago

Woocommerce says theme out of date,
Cannot add to cart when using Woocommerce Product Add ons plugin

This is a showstopper issue, customers are loosing money.

Reported here but not as a bug.
http://answers.themler.com/questions/126884/latest-woocommerce-update-3-0-2-gives-problems-on-checkout-and-cart-pages

Please can this be sorted urgently.
Thanks

Woocommerce says theme out of date, Cannot add to cart when using Woocommerce Product Add ons plugin This is a showstopper issue, customers are loosing money. Reported here but not as a bug. http://answers.themler.com/questions/126884/latest-woocommerce-update-3-0-2-gives-problems-on-checkout-and-cart-pages Please can this be sorted urgently. Thanks

Last edited 3 weeks ago by len

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11 Comments
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Rune
33 Posts
Rune posted this 3 weeks ago

http://answers.themler.com/questions/126884/latest-woocommerce-update-3-0-2-gives-problems-on-checkout-and-cart-pages

http://answers.themler.com/questions/126530/woocommerce-3

http://answers.themler.com/questions/126884/latest-woocommerce-update-3-0-2-gives-problems-on-checkout-and-cart-pages http://answers.themler.com/questions/126530/woocommerce-3
Support Team
Support Team posted this 3 weeks ago

Hello,
the solution for WooCommerce 3 is almost ready. We'll provide the fix when we complete testing.
Thank you for your patience.

regards,
Aileen

Hello, the solution for WooCommerce 3 is almost ready. We'll provide the fix when we complete testing. Thank you for your patience. regards, Aileen
rick26
5 Posts
rick26 posted this 3 weeks ago

I need this update tonight. We go live in the morning. Add to cart does not work and there's no update button in my themler and I am subscribed. Need help ASAP!!!!

I need this update tonight. We go live in the morning. Add to cart does not work and there's no update button in my themler and I am subscribed. Need help ASAP!!!!
Support Team
Support Team posted this 3 weeks ago

Hi,

Sorry, the update is not completed yet. We'll announce it on the forum as soon as it is ready.

Sincerely,
Hella

Hi, Sorry, the update is not completed yet. We'll announce it on the forum as soon as it is ready. Sincerely, Hella
Bijoubyte
87 Posts
Bijoubyte posted this 3 weeks ago

I need this update tonight. We go live in the morning. Add to cart does not work and there's no update button in my themler and I am subscribed. Need help ASAP!!!!

I'm in the same boat, this weekend is a biggie for retailers with the Easter holidays!

> I need this update tonight. We go live in the morning. Add to cart does not work and there's no update button in my themler and I am subscribed. Need help ASAP!!!! I'm in the same boat, this weekend is a biggie for retailers with the Easter holidays!
mburgener
18 Posts
mburgener posted this 3 weeks ago

Dear support, as it seems to be completely broken for some users, it would make sense to release the fix even when it is not much tested yet, it cannot get worse i think 😉

Hello,
the solution for WooCommerce 3 is almost ready. We'll provide the fix when we complete testing.
Thank you for your patience.

regards,
Aileen

Dear support, as it seems to be completely broken for some users, it would make sense to release the fix even when it is not much tested yet, it cannot get worse i think 😉 > Hello, > the solution for WooCommerce 3 is almost ready. We'll provide the fix when we complete testing. > Thank you for your patience. > > regards, > Aileen >
Support Team
Support Team posted this 2 weeks ago

Hi,

We are preparing the update to go live right now. Please wait a little bit more.

Sincerely,
Hella

Hi, We are preparing the update to go live right now. Please wait a little bit more. Sincerely, Hella
len
117 Posts
len posted this 2 weeks ago

Hella
When logged in and using Themler Desktop, will this update themes automatically or is this a re-install of the desktop system?
Thanks
LenW

Hella When logged in and using Themler Desktop, will this update themes automatically or is this a re-install of the desktop system? Thanks LenW
Rune
33 Posts
Rune posted this 2 weeks ago

Hella
When logged in and using Themler Desktop, will this update themes automatically or is this a re-install of the desktop system?
Thanks
LenW

"Hi,

The beta update with the support for WooCommerce 3 is available now. Please update your themes and let us know if there are any other issues.
To see the beta updates, they should be enabled in your account:
http://answers.themler.com/questions/53794/beta-testing

Sincerely,
Hella"

> Hella > When logged in and using Themler Desktop, will this update themes automatically or is this a re-install of the desktop system? > Thanks > LenW "Hi, The beta update with the support for WooCommerce 3 is available now. Please update your themes and let us know if there are any other issues. To see the beta updates, they should be enabled in your account: http://answers.themler.com/questions/53794/beta-testing Sincerely, Hella"
david.ladmirault7
4 Posts
david.ladmirault7 posted this 2 weeks ago

Hey Hella,

I ran the beta update and I am still experiencing issues with woocommerce.

The functionality of adding and removing items from cart seems to work appropriately whenever a user is logged in..however, whenever a user is NOT logged in I am experiencing issues with REMOVING items from the cart.

Please let me know if this is a fix that will come out soon. I need for this functionality to be seamless for customers who have not registered/logged in as my site forces users to pay for their registration before they can log in.

Thank you for all of your assistance.

Hey Hella, I ran the beta update and I am still experiencing issues with woocommerce. The functionality of adding and removing items from cart seems to work appropriately whenever a user is logged in..however, whenever a user is NOT logged in I am experiencing issues with REMOVING items from the cart. Please let me know if this is a fix that will come out soon. I need for this functionality to be seamless for customers who have not registered/logged in as my site forces users to pay for their registration before they can log in. Thank you for all of your assistance.
Support Team
Support Team posted this 2 weeks ago

Hello David,
I cannot reproduce this issue with WooCommerce 3.0 and the current version (367) of the Themler WooCommerce default theme.
I could add, change quantity and remove the items from the shopping cart without a problem being logged in and not.

Please submit a new private topic where provide access to the WP admin back end and we'll check this issue.

Regards,
Aileen

Hello David, I cannot reproduce this issue with WooCommerce 3.0 and the current version (367) of the Themler WooCommerce default theme. I could add, change quantity and remove the items from the shopping cart without a problem being logged in and not. Please submit a new private topic where provide access to the WP admin back end and we'll check this issue. Regards, Aileen
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