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training
12 Posts
training posted this 2 weeks ago

Hi,
I am trying to open Themler on my desktop to create a new Joomla template and I keep trying to upload - when it gets to 100% (takes about 3 minutes) it resets and starts again.

I have downloaded and installed the latest version from your home page but it has not made any difference.

Please can you help

Thanks

Hi, I am trying to open Themler on my desktop to create a new Joomla template and I keep trying to upload - when it gets to 100% (takes about 3 minutes) it resets and starts again. I have downloaded and installed the latest version from your home page but it has not made any difference. Please can you help Thanks
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Support Team
Support Team posted this 6 days ago

Hi,

and I keep trying to upload - when it gets to 100% (takes about 3 minutes) it resets and starts again

Unfortunately this part of the issue is not quite clear to us.
Could you please provide a few screenshots that demonstrate the issue?
Do you mean that you cannot import theme, or download Desktop application, or start desktop application, or what?

Thank you,
Olivia

Hi, > and I keep trying to upload - when it gets to 100% (takes about 3 minutes) it resets and starts again Unfortunately this part of the issue is not quite clear to us. Could you please provide a few screenshots that demonstrate the issue? Do you mean that you cannot import theme, or download Desktop application, or start desktop application, or what? Thank you, Olivia
training
12 Posts
training posted this 6 days ago

Sorry -

I have downloaded the desktop application and it used to run fine. Now, when I open the app from the desktop I get an error message saying '127.0.0.1:12080 - sorry an error occurred, your project will be restored.'
Then, an upload 1 - 100% begins, and when it gets to 100%, it starts again at 1%.

Maybe I was doing it all wrong - I can create a site is uploading the 'blank themler_joomla theme', to a Joomla site and accessing the template from there.

Sorry - I have downloaded the desktop application and it used to run fine. Now, when I open the app from the desktop I get an error message saying '127.0.0.1:12080 - sorry an error occurred, your project will be restored.' Then, an upload 1 - 100% begins, and when it gets to 100%, it starts again at 1%. Maybe I was doing it all wrong - I can create a site is uploading the 'blank themler_joomla theme', to a Joomla site and accessing the template from there.
Support Team
Support Team posted this 6 days ago

Hello,

Do you try to open a new theme or import some theme zip? Also - what CMS do you select?

Sincerely,
Nettie,
BillionDigital Team

Hello, Do you try to open a new theme or import some theme zip? Also - what CMS do you select? Sincerely, Nettie, BillionDigital Team
training
12 Posts
training posted this 6 days ago

I try to create a new theme for a new site - I use Joomla (latest)

I try to create a new theme for a new site - I use Joomla (latest)
Support Team
Support Team posted this 6 days ago

Hi,

Could you please try to rename the following folder into joomla-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_2494161632\joomla

This should help.

Sincerely,
Nettie,
BillionDigital Team

Hi, Could you please try to rename the following folder into **joomla-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_2494161632\joomla This should help. Sincerely, Nettie, BillionDigital Team
training
12 Posts
training posted this 6 days ago

Hi Nettie,

Yes - this has fixed it.

Thank you for your help
Best wishes
Adrian

Hi Nettie, Yes - this has fixed it. Thank you for your help Best wishes Adrian
Support Team
Support Team posted this 6 days ago

Adrian, you are welcome! Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Adrian, you are welcome! Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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